Cellular device network problems can result due to multiple reasons. While connected to the internet but no network access is the most common issue in iPhone devices. There are also cases in which reasons for this issue are truly unfamiliar. For example, an iPhone device does not access the internet but it is connected to a Wi-Fi.
Read on to learn how to fix your iPhone having no Internet access, even if it is connected to a Wi-Fi network.
If all devices have the same problem and all of them are connected to the same access point or Wi-Fi network, restarting the router / wireless modem can be the key. Your modem or router may have some minor firmware problems that prevent it from working correctly.
Push the power button of a wireless router or modem, to switch it off and restart again. Remove the AC adapter from the power supply and remove it for approximately 30 seconds to 1 minute. After some time, reconnect and reactivate the device to the power source. Wait until all lights are stable and green.
Use your iPhone to connect to Wi-Fi and see if the results are positive. If your iPhone still has no Internet access and you experience the same problem after it’s switched off and switched on again, solve your iPhone software problem using one of the methods given below. Test your internet connection to see if the problem is solved or not after each method. If necessary, proceed to the next solution.
1st Method: Restart iPhone after disconnecting Wi-Fi
Turning on the Wi-Fi of your iPhone after restarting your device is one of the simplest solutions to some wireless problems. It helps to resolve secondary Wi-Fi issues. Follow the following steps:
Go to Settings -> tap Wi-Fi, then switch off Wi-Fi connection for a couple of seconds. Tap Wi-Fi to activate it again.
You can also use the control center to access Wi-Fi settings. Toggle Wi-Fi icon by launching control center. It helps to solve the small Wi-Fi problem that may have interfered with iPhone Internet access even when connected to a Wi-Fi network.
If the problem persists after turning off and restarting Wi-Fi, restart or reset the iPhone. It removes software bugs, including malicious and cached applications, which cause problems with the wireless connection of your iOS device.
Follow these steps to reset your iPhone:
- Hold the side and volume buttons for a few seconds together.
- Turn the phone off using the slider.
- Hold the side button for 30 seconds until you see the Apple logo.
2nd Method: Put your iPhone on Airplane Mode
This smart feature disables all connections of your device like wireless transmission, Wi-Fi and Bluetooth. However, it does not only switched off the wireless transmission function. Turning off and on this mode can be a solution to some Internet problems. This trick works to access the internet. In order to solve the Wi-Fi problem on Android and iOS devices, this method works well.
Follow these steps when you want to go on Airplane Mode on your iPhone:
- Go to menu Settings
- Tap Airplane Mode option
- Toggle the mode
- It automatically deactivates the phone feature
- Restart iPhone (soft reset).
- Repeat the same steps to disable Airplane Mode
Using this method, the wireless function will be enabled again. After disabling this mode, connect your device to the Wi-Fi. Next, try opening different links on Safari to check either this method worked or not.
3rd Method: Forget Wi-Fi Connection & Connect Again
A Wi-Fi network that is corrupted does not work properly. It’s sometimes successful, but it’s not stable. If your problem is mainly caused by the corrupted internet connection, it will probably be solved by removing and adding again your Wi-Fi network.
Follow these steps to remove or forget connected Wi-Fi from your iPhone:
- Go to the settings
- Choose Wi-Fi option
- Now, find and tap on the (i) icon of Wi-Fi connection you want to remove or forget
- Press “Forget” to confirm after reading the warning message
You are also advised to remove all other internet connections. It will help you to connect your Wi-Fi connection without any other Wi-Fi point interference.
4th Method: Make Network Settings Custom
Faulty or incorrect telephone network settings are also factors that must be taken into account. Newly installed updates or changed settings may be another reason for no internet access. A few updates on iPhone may oppose custom options and can prevent the device to connect with the internet.
Follow the given below instructions step by step to restore the custom network settings of your iPhone.
- Tap Home screen settings
- Next, tap General
- Scroll down to press Reset
- Tap Reset Network Settings on the screen
- If requested, enter the passcode for your device to continue
When the reset is complete, your iPhone has to be restarted. Turn Wi-Fi on and connect to the Wi-Fi network after restarting.
5th Method: Make Settings Default
If the problem persists after all the previous methods and all these steps have made you tire, intricate system errors are likely to require more advanced solutions. The last option you can try is to default or reset the factory settings of iPhone. This erases all data, including stored data and system errors, from your iPhone system. Obviously, important information is missing. To continue, back up all key files and delete reset iPhone with the following steps:
- Go to Settings
- Then, go to General
- Find the reset option and tap it
- Scroll down and tap on Remove All Content and Settings option. This is the reset master option for your iPhone
- Enter your passcode device when requested
- Then tap the factory reset confirmation option
After resetting, your device loads the default and factory settings. On restarting, you can continue setting your iPhone as new and ready for use with the initial setup. Problems associated with software, including problems affecting network systems, are usually solved through primary reset.
If you need further assistance with specific features and functions of Apple iPhone, please leave comments. Further, a list of content and answers to common questions regarding the iPhone can be found here. You can contact us using contact details given on our webpage. Tell us more about the problem with your device, and we look forward to helping you. You can also check out this video for visual help.